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Cognizant Recruitment for Customer Service Associates | Graduate Pass | Bangalore Jobs

Recruitment are announced for Customer Service Associates under Cognizant Jobs in Bangalore, Karnataka. You can get information about all latest information for Cognizant Recruitment based upon skills mentioned in which you can find updates about education, age criteria, salary, application form and others information for Full time Jobs.

Cognizant Recruitment Notification Detail 

Organization/ Company Full Name: Cognizant

Cognizant Positions:

  • Customer Service Associates

Cognizant Vacancy

Total 01 Vacancy of Customer Service Associates and others announced under Cognizant recruitment as per reservation policy of Cognizant Careers Norm.

Age Criteria of Cognizant Jobs: 

Applicants for Cognizant Vacancy should be Min 21 and upper age is not defined whereas for reservation follow guidelines as per Cognizant Career norms only.

Qualification for Cognizant Recruitment:

Applicants for Customer Service Associates and others Jobs under Cognizant Career Post should be Graduate or Post Graduate in respective subjects, check more information with Cognizant Official notification for title wise

Application Form Fees for Cognizant Vacancy: 

Under Cognizant Customer Service Associates Jobs applicants doesn’t have to pay any application form fees.

Salary for Cognizant Recruitment: 

Selected candidates for Customer Service Associates under Cognizant Jobs announced will be offered attractive salary along with other perks which will be as per guidelines of State Government.

Selection Process for Cognizant Jobs: 

  • Personal Interview
  • HR Round
  • Pre Medical Check up
  • Merit List

Responsibilities:

Data Processes:

  • Provide highest level of customer satisfaction.
  • Strive to understand and resolve issues/queries at the first instance.
  • Maintain the business controls as per the requirement.

For NA, Medical Management and Benefit Coding:

  • Respond to data requests and generate client specified reports in a timely manner.
  • Articulate/ communicate in a manner which is understood by clients / end-users.

Claims, RCM and Member Services:

  • Efficiently Process predefined number of claims / enrollment as assigned with highest level of accuracy as agreed upon by the client.

For RCM:

  • Escalating the issues recieved in different batches.
  • Supporting the team to achieve the SLA and TAT associated with Correspondence, Payments, PIA, and Write off.
  • Delivering the quality metrics as defined by Customers.

Voice Processes:

  • For Claims, RCM and Member Services:
  • Make and Answer calls to and from customers/end users based on agreed time frames.
  • Transfer calls involving next level of service to the appropriate department as per the given guidelines.

Project / Process:

  • Develop a complete understanding of the Procedures.
  • Complete transactions for data preparation, submissions, etc as defined in SOP’s.
  • 100% Process adherence to transaction processing timelines.
  • Adhere to audit compliance ( SAS 70, SOX, Statutory Audit) of all processes as laid out in process documentation.
  • Ensure process guidelines are followed and met as documented.

How to Apply for Cognizant Careers Opportunities: 

To apply for Cognizant Vacancy of Customer Service Associates and others have to submit application form via Cognizant online mode only with all relevant document mentioned in Cognizant official website where you have to keep a set of document after successful submission of document mentioned as per specified mode.

Application form of Cognizant Jobs as per below information: 

Last Date: 10-08-2019

Hiring in Airlines

12th/Diploma/Graduates all are eligible.

Apply Now
Check all notifations here.
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