SwoopTalent Recruitment for Technical Support Analyst | Hyderabad Vacancy

Recruitment are announced for Technical Support Analyst under SwoopTalent Jobs in Hyderabad. You can get information about all latest information for SwoopTalent Recruitment based upon skills mentioned in which you can find updates about education, age criteria, salary, application form and others information for Full time Jobs.

SwoopTalent Careers Notification Detail

Organization/ Company Full Name: SwoopTalent

SwoopTalent Positions:

• Technical Support Analyst

SwoopTalent Vacancy:

Various vacancy of Technical Support Analyst and others announced under SwoopTalent Recruitment as per reservation policy.

Age Criteria of SwoopTalent Jobs:

Applicants for SwoopTalent Vacancy for Technical Support Analyst should be Min 21 years only as per GEN category criteria whereas for reservation follow guidelines as per SwoopTalent Career Notification only

Qualification for SwoopTalent Careers:

Applicants for Technical Support Analyst and others Jobs under SwoopTalent Career Opportunities should be B.E/B.Tech/Any Degree or equivalent respective fields from top tier universities with SwoopTalent Careers Official notification.

• 1 to 3 years experience in developing, delivering technical solutions.
• Hand on Experience on Java, web technologies, JSON, Python,
• Experience on SQL/MSSQL.
• Experience on Linux/Unix.
• Strong logical, analytical and problem-solving skills.
• Facilitate communication between external clients and internal teams.
• Reproduce technical problems and help identify solutions.
• Replicate integration scenarios with variety of ecosystem software.
• Pro-actively seek opportunities to improve product capabilities and customer relationship.
• Drive resolution of customer problems from first awareness to final solution.
• Understanding of good design practices and technical solutioning.
• Ability to interact with global customers.
• Ability to create Knowledge documentation.
• Excellent Written and Verbal Communication Skills
• Ability to understand, articulate and manage customer expectations.
• Ability to work in a fast paced, ever changing, start-up environment..

Profile Descriptions:

• Effectively question users to collect and understand information regarding the problem they are experiencing and leads user through diagnostic procedures to identify, isolate and resolve source of problem.
• Analyze customer problems and formulates plans to implement to obtain resolutions.
• Handle problem identification, research, isolation, resolution and follow-up for user problems.
• Interact with customers via telephone, e-mail, etc. providing technical support and problems solving abilities.
• Prioritize incidents and complaints to assure all SLAs are meet.
• Utilize all technical resources to solve customer problems.
• Escalate or work in tangent with appropriate support specialists or support groups on unresolved reported issues
• Maintain call records/logs and resolution detail utilizing case management solution, Service Now.
• Effectively communicate both verbally and in writing with management to express ideas in order to make informed decisions.
• Communicate and provide knowledge transfer to other agents/technicians on escalated calls and resolution.

Application Form Fees for SwoopTalent Vacancy:

Under SwoopTalent Technical Support Analyst Jobs applicants doesn’t have to submit for Application and Processing Fee.

Salary for SwoopTalent Recruitment:

Selected candidates for Technical Support Analyst and others under SwoopTalent Jobs announced will be offered good salary with other allowance which will be as per guidelines.

Selection Process for SwoopTalent Jobs

Applicant for Technical Support Analyst Jobs should need to go through Technical Interview, Team Leader Round with HR Interview under SwoopTalent Job Notification announced

How to Apply for SwoopTalent Careers Opportunities: 

To apply for SwoopTalent Vacancy of Technical Support Analyst and others have to submit application form via SwoopTalent online mode only with all relevant document mentioned in SwoopTalent official website where you have to keep a set of document after successful submission of document mentioned as per specified mode.

Application form of SwoopTalent Recruitment as per below information:

With help of Freshhiring Team, we are wish you best of luck of for your future. We will keep bringing latest Live updates with us about latest Government Jobs, Results, Interviews where you can even check all latest opening in private section with us. Just check here latest files with us and click on Apply Now button here.

Last Date: 31-01-2020