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Your efforts to see your company grow goes in tandem with encouraging better productivity from your employees and increase the number of customers. Given this, below are five tips worth implementing if you want to see your business expand to become a successful venture.
If you want your products or services to sell like hotcakes, you must ensure that you meet the customer’s needs and wishes. Therefore, you should research to find out what they expect and desire. Request them to give you honest feedback, even if it is negative. The comments and opinions they share can shed some light on how you should develop the products or services and where to make improvements so that what you offer meets the customers’ demands.
Your business has better chances of growth and success when you invest in your most valuable resource – the employees. You can do this through an employee engagement software that can be a tool for raising their morale, making them more involved in work, thereby reducing turnover. The app also makes it easier to get honest feedback. Overall, the employee engagement app will be an investment that enhances daily productivity. Your company’s success is pegged on not only delivering the best to the consumers or clients but also having a dedicated workforce.
With the app, you will have real-time access to data informing you of how your staff feels. You can then use that information to come up with ways of boosting engagement. It can be through things like acknowledging personal achievements, celebrating employee of the month, sending birthday wishes, discussing announcements or updates, and sending positive customer reviews to the workers and more.
According to a report from Forbes, nearly 89% of workers waste time at work, with roughly 57% losing almost an hour a day. The lost time can account for billions of dollars in losses. So what is the solution to this problem? The answer can be found in an employee time app that can prove highly useful in reducing and eliminating wage and time theft. The app tracks time for the payroll process and can this more effective by about 15% - 35%. Moreover, it can lower the total payroll hours by nearly 10% - 22%, curbing problems such as rounding of hours and budding punching.
Furthermore, the precise monitoring of your workers’ timings is crucial in your business’s success. The employees also benefit because the app can help ensure their paychecks right on the money and on time, thus keeping them happy and encouraging them to be more engaged and productive. And with smiling and content staff, you are bound to have happy customers.
You might have a great product or service, but this will mean little when the customer service is less than desirable. Customer satisfaction is essential to attaining better sales. Therefore, you should that the necessary steps towards ensuring every customer feels special.
If you make your customers feel valued while also meeting their needs or offering a solution to their problems, they are likely to be loyal to your business. Address any questions, complaints, or concerns they have immediately. Remember, they are the people who can make or break your brand’s name and image. Treat your customers right, and they are bound to recommend your service or products to others.
With over 3.1 billion social media users, knowing how to leverage it gives you an upper hand in your quest to grow your customer base. Statistics show that roughly 80% of the people on social media flow at least one business on Instagram alone. With this online space, you have a platform that connects you with potential clients or customers easily. And by engaging with them consistently, you will manage to keep your business relevant. You also get to know what they say about your brand, products, or services, allowing you to make changes where necessary.
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